Front of House at Fortify is not just a regular ol’ barista job. Working on the Front of House team is different at Fortify because for us, experience and education is at the heart of our company.
At Fortify, we want our Front of House team to be friendly, qualified, and knowledgeable as Customer Experience is dependent on great food, speedy results and a positive encounter. While we have some metrics that we monitor, we value genuine connection more than hitting targets. We pride ourselves on our extremely loyal community and strive for a 5 star experience 100% of the time.
Fortify was born out of a desire to empower people to regain authority over their health, and re-discover their strength.
Fortify is Winnipeg’s first Wellness Collective. Our progressive model blends three wellness elements, all under one roof, creating a convenient one-stop-shop and encouraging our community to take charge of their mind, body, and soul.
The Fortify team is made up of practitioners, wellness enthusiasts and trained individuals working to help our community take their health to the next level. At Fortify, we see potential. We’re committed to reminding people of what they’re capable of and why it’s worth it.
We are looking for an experienced Front of House to join our dynamic and growing team. This position requires a great deal of customer service and organizational skills. Applicants should be interested in the Health and Wellness industry, with a passion to see people get well through holistic medicine. They must be positive on all fronts, have a strong work ethic, and have experience in customer service & sales.
Experience in the restaurant world is like gold. If you’ve ever worked as a barista, in recipe development or in a kitchen, we would love to hear your story!
Qualified applicants will be:
- Able to anticipate customer needs in a timely and welcoming manner
- Professional telephone etiquette + interpersonal skills
- Create a positive experience and atmosphere for clients
- Ability to retain & apply information quickly
- Highly organized and creative
- Kind and caring
- Self-Motivated
- Able to work well with a team and independently
- Passionate about life and collaborative healthcare
- Confident, professional and compassionate in working with people
- Able to maintain their own self-care and value it within their life
- Willing to learn!
What we offer
- A vibrant and hardworking team
- Brand-new beautiful and inspiring workspace
- A positive, and encouraging team environment
- Employee incentives and discounts
- The leadership team is dedicated to the personal growth of the team
Your responsibilities would include:
- Provide the Fortify Experience 100% of the time while sharing our offerings with our community
- Complete tasks assigned/delegated by the Director of Fortify Foods and Front of House Manager.
- Have a strong understanding of the Fortify brand and lifestyle
- Sincerely greet and welcome guests and assess their food and beverage needs through questions.
- Prepare beverage, and food orders
- Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintain a safe and healthy work environment by following organization standards and sanitation regulations
- Actively embrace and embody the Fortify lifestyle. Aim to inspire and educate through your own experiences with the products and services offered at Fortify.
- Be comfortable with having a social media presence to promote Fortify foods, and its offerings.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, juice, to-go items, etc.
